Shipping policy
Last updated: 28 January 2026
Shipping Locations
ElcoListics currently ships to addresses within South Africa only.
Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframes
Estimated delivery times depend on your location and the courier used:
- Major cities & metropolitan areas: 2–5 business days
- Outlying or rural areas: 3–7 business days
Please note that delivery times are estimates and may be affected by courier delays, weather conditions, or high-volume periods.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, package size, and weight.
Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
Delivery Issues
If your order is delayed, damaged, or lost in transit, please contact us as soon as possible at support@elcolynx.com, and we will assist you.
Incorrect Address
Please ensure that your delivery details are correct at checkout. ElcoListics cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
Questions
If you have any shipping-related questions, feel free to contact us at support@elcolynx.com.